Terms of Service
Last updated: November 30, 2025
These Terms of Service ("Terms") govern your access to and use of CitePulse's platform and services. By creating an account or using our services, you agree to be bound by these Terms.
1. Account Terms
• You must be 18 years or older to use CitePulse.
• You must provide accurate and complete registration information.
• You are responsible for maintaining the security of your account and password.
• You are responsible for all activities that occur under your account.
• You may not use the service for any illegal or unauthorized purpose.
• You must not transmit any worms, viruses, or malicious code.
2. Acceptable Use
You agree not to:
- • Violate any laws or regulations
- • Infringe on intellectual property rights
- • Harass, abuse, or harm other users
- • Attempt to gain unauthorized access to our systems
- • Reverse engineer or decompile our software
- • Use the service to spam or send unsolicited messages
- • Scrape or copy content using automated means without permission
- • Interfere with or disrupt the service or servers
3. Subscriptions and Payments
Billing: Subscriptions are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees.
Refunds: Payments are non-refundable except where required by law. You may cancel at any time, and you'll retain access until the end of your billing period.
Price Changes: We may adjust pricing with 30 days' notice. Continued use after price changes constitutes acceptance.
Failed Payments: If payment fails, we may suspend your account until payment is resolved.
Cancellation: You can cancel your subscription at any time through your account settings. No refunds for partial months.
4. API Usage and BYOK
Bring Your Own Key (BYOK): If you provide your own LLM API keys, you are responsible for all costs incurred through their use.
API Limits: Your subscription tier determines your monthly query limits. Exceeding limits may result in additional charges or service suspension.
Third-Party Services: We are not responsible for third-party API availability, pricing, or terms (Anthropic, OpenAI, Google, etc.).
Key Security: While we encrypt your API keys, you are responsible for their security and any unauthorized use.
5. Intellectual Property
Our Content: CitePulse, our logo, features, and functionality are owned by us and protected by intellectual property laws.
Your Content: You retain ownership of content you submit. By using our service, you grant us a license to process, analyze, and display your content as necessary to provide services.
AI-Generated Content: Content generated by our AI optimization features is provided "as-is". You are responsible for reviewing and verifying all AI-generated suggestions.
Feedback: Any feedback or suggestions you provide may be used by us without obligation or compensation.
6. Data and Privacy
Your use of CitePulse is also governed by our Privacy Policy. We collect and process data as described in that policy. You are responsible for obtaining necessary permissions for any data you submit.
7. Service Availability
• We strive for 99.9% uptime but do not guarantee uninterrupted service.
• We may perform scheduled maintenance with advance notice when possible.
• We reserve the right to modify or discontinue features with reasonable notice.
• We are not liable for service interruptions caused by third-party providers.
8. Disclaimers and Limitations
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
We do not warrant that:
- • The service will meet your specific requirements
- • The service will be error-free or uninterrupted
- • AI-generated results will be accurate or reliable
- • GEO scores will improve your business outcomes
Limitation of Liability: To the maximum extent permitted by law, CitePulse shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
9. Termination
By You: You may cancel your account at any time through account settings.
By Us: We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any reason with 30 days' notice.
Effect of Termination: Upon termination, your right to use the service ceases immediately. We may delete your data after a reasonable period unless retention is required by law.
10. Changes to Terms
We may revise these Terms from time to time. We'll notify you of material changes via email or through the platform. Continued use after changes constitutes acceptance. If you don't agree to new terms, you must stop using the service.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved in the courts of [Your Jurisdiction].
12. General Provisions
Entire Agreement: These Terms constitute the entire agreement between you and CitePulse.
Severability: If any provision is found unenforceable, the remaining provisions continue in effect.
No Waiver: Our failure to enforce any right or provision is not a waiver of that right.
Assignment: You may not assign these Terms. We may assign our rights and obligations to any party.
Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.
Questions About These Terms?
Contact our legal team for clarification.
legal@citepulse.com